Order Cancellation and Refund

Pre-Owned Watches
All watches sold come with a 3-day return policy only if the watch is not authenticated. Please contact us via email or phone and then return the watch in the exact same condition. Alex Pig will issue a refund within 7 days time after the watch has been fully inspected. We will not issue a refund on any watch beyond this 3-day inspection period. All items shall be at the risk of the customer from the date of delivery of the goods. Returns must be sent by the same method the watch was received with. All items returned must always be fully insured and paid for by the customer. For a refund, watches must be returned and received in the exact same condition as shipped. A full inspection will take place prior to issuing any refund. Refunds will be considered only after the watch or watches are safely in the possession of Alex Pig. All pre-owned watches are sold as is and not offer any guarantee on movement accuracy, water-proof or any other mechanical guarantee, unless stated.

Brand New Watches, Bags (Brand New or Pre-Owned) and Jewellery
All sale are final and no refund is possible. We must try our best to present the items as accurate as possible in our web site. But also please make sure you have asked everything that you think will help on finalizing the deal as it is your responsibility to understand the product before you pay for it.

All deposit paid is not refundable