Delivery and Shipment

All items remain the property of Alex Pig until the item has been paid for in full. All shipping and insurance charges for any orders are customer responsibility. Customers are also responsible for all customs charges, duties or taxes in their own country.

All shipments are sent fully insured via EMS Speedpost or FedEx. If packages are lost or stolen, a refund will be issued only after the approval of the insurance claim by our insurance vendor. Shipping method need to be mutually agreed by Alex Pig and the customer.

All issue or tax/duty incurred by receiving country Customs are with buyer's responsibility. Package seized or held by Customs may not able to claim insurance.

We usually ship within 3 days after payment is cleared. We also welcome you come to our shop for face to face pick up. Please see About Us for our shop address and contact information.

Shipping Cost plus Insurance:
EMS Speedpost ~ USD100 per package
Fedex ~ USD250 per package
Self pick-up in shop ~ Free of charge